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Posts in August 2, 2020

How to onboard new employees virtually during the pandemic

BY JEANNE SCHAD COVID-19 has made integrating and training new employees complicated. Here are some best practices to make the […]
by Mark
on Aug 2
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10 Characteristics of a Great Contact Center Agent Learning Experience

Sharon Oatway -July 29, 2020 We can all remember the first few days of any new job. Anxious. Excited. Overwhelmed. Onboarding […]
by Mark
on Aug 2
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